In addition to traditional ways of finding out what the consumer perceptions are companies like : www.thewebbuzz.com can now mine consumer insights from the social web.
Here is how it works:
- an ontology/taxonomy is created for the product category or industry of interest
- with the help of a web-crawler all the sites are identified were relevant conversation "traffic" takes place
- the following information is harvested in automated way from selective web-sites:
- share of mentions
- positive, negative and neutral sentiment
- why the sentiment
This type of reporting is available globally in any language based on annual subscriptions with monthly or weekly reports.
Visit www.thewebbuzz.com and register for more information
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